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Questions To Ask Before Hiring A Plumber In Lismore

TJM Plumbing • Aug 14, 2023

Plumbing is an essential aspect of any property, be it residential or commercial. When issues arise, it's imperative to have a trustworthy and competent plumber to call upon. Lismore, like many places, has a plethora of plumbers, but how do you choose the right one? Here are some detailed questions and considerations to keep in mind before making your decision.

1. What Services Do You Offer?

Every plumber has a set of core services they offer. However, the broader their service range, the better equipped they are to handle unexpected challenges.

2. Are You Licensed and Insured?

A license is a testament to a plumber's training and expertise. Insurance, on the other hand, protects both you and the plumber in case of accidents or damages.

  • Credentials: Ask for proof of their license and ensure it is valid for Lismore or the broader New South Wales region.
  • Insurance: Ensure they have both liability and workers' compensation insurance. This offers protection against potential damages or injuries.

3. How Long Have You Been Operating in Lismore?

Local experience is invaluable. A plumber familiar with Lismore will likely know the common issues faced in the area, the local plumbing codes and the best suppliers around.

  • Track Record: A long-standing presence often indicates reliability and trustworthiness.
  • Local References: Can they provide testimonials or references from local clients? This can give you insights into their work quality and customer service.

4. Do You Handle Both Residential and Commercial Projects?

The challenges in a commercial setting can differ significantly from a residential one. Knowing where a plumber's expertise lies can help you gauge if they're right for your project.

  • Versatility: A plumber who can navigate both settings might have a broader skill set.
  • Specialised Tools: Commercial projects might require more advanced tools or equipment. Ensure they're well-equipped for the job.

5. How Do You Approach Complex Plumbing Issues?

Not all plumbing issues are straightforward. Some might require a bit of ingenuity and out-of-the-box thinking.

  • Problem-solving: Ask them about a particularly challenging issue they've faced and how they resolved it. Their answer can provide insights into their problem-solving skills.
  • Continuous Learning: The plumbing industry, like many others, evolves. Does the plumber invest in continuous training or stay updated with the latest techniques?

6. Are You Familiar with Major Brands?

Brands often have specific installation requirements or unique features. A plumber familiar with major brands can ensure installations and repairs are done correctly.

  • Product Recommendations: Their familiarity can also be beneficial if you're unsure about which brand or product to opt for.
  • Warranties: Some brands offer warranties, but only if their products are installed by certified professionals. Ensure your plumber meets these requirements.

7. What Causes Blocked Drains and How Can They Be Prevented?

Understanding the root causes of common issues can help in their prevention.

  • Preventive Measures: A knowledgeable plumber should offer advice on preventing blockages, like installing strainers or regular drain cleaning.
  • Eco-friendly Solutions: Ask if they use environmentally friendly methods to unclog drains.

8. How Can I Prevent Plumbing Issues in the Future?

Prevention is better than cure. A proactive plumber will offer tips to maintain your plumbing system in top shape.

  • Maintenance Schedule: Regular check-ups can help identify potential issues before they escalate. Does the plumber offer maintenance packages or schedules?

Looking for Lismore Plumbing Services?

By asking these detailed questions, you can ensure you're making an informed decision. If you're a Lismore local, TJM Plumbing is ready to assist with all your plumbing needs. Whether it’s for your home or business, you can always rely on the team at TJM Plumbing. Our qualified team of Lismore plumbers are fully licensed and equipped to get any plumbing job done safely and efficiently. Committed to quality, we source all our products from brands such as Reece, Tradelink, Rinnai and Rheem. Call us today to organise a call out and quote. 

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